The advertiser may pause or stop his/her campaign(s) at any time, without having to give any explanation. The campaign(s) can be resumed at a later time. If no changes have been brought to the campaign(s), then they will be resumed instantly. If there were changes brought to the campaign(s), they will have to go through the review process.
All campaigns are moderated within 24 hours from the moment of the registration during working days, but it may take up to 48 hours during weekends or legal holidays.
Any campaign that doesn't comply with our Terms of Service will be rejected and you will be entitled to a refund.
In order for a campaign to be accepted and displayed on our network, both the creatives and the landing page must comply with our Terms of Service.
You will not be entitled to a refund if, after a campaign is accepted, the advertised page is changed without noticing our team about the changes, and/or doesn't comply to our Terms of Service.
The advertiser has to be sure that the promoted material or product is not illegal in the targeted countries and that it respects all the rules and laws in that country.
All funded accounts that have been inactive for longer than 6 months will lose the right to withdraw money from the platform. Accounts that become active after 6 months will still have their right to use the remaining funds for advertising purposes on our network, but without being able to withdraw them. If an account stays inactive for one year, it will be permanently deleted, with no way of retrieving it or the deposited balance.
(!) Sevio Fzc. reserves the right to change its refund policy at any time without notice. You are bound to respect any change in our refund policy within 2 days after the update, and you are required to read this page periodically.
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